Agent Conversation Metrics

Develop Env

http://localhost:3030

GET

/api/v2/accounts/{account_id}/reports/conversations/

Get conversation metrics for Agent

Request

Authorization

API Key

Add parameter in header

api_access_token

Example:

api_access_token: ********************

Path Params

Responses

🟢200OK

application/json; charset=utf-8

Success

Body

🟠403Forbidden

🟠404Record Not Found

Request Example

Shell

JavaScript

Java

Swift

curl --location --request GET 'http://localhost:3030/api/v2/accounts//reports/conversations/' \
--header 'api_access_token: <api-key>'

Response Example

[
    {
        "id": 0,
        "name": "string",
        "email": "string",
        "thumbnail": "string",
        "availability": "string",
        "metric": {
            "open": 0,
            "unattended": 0
        }
    }
]

Modified at 2025-12-16 21:28:58

Account Conversation Metrics

Create a new conversation