Create New Message

Create a new message in the conversation

curl --location --request POST '/api/v1/accounts//conversations//messages' \ --header 'Content-Type: application/json; charset=utf-8' \ --data-raw '{ "content": "string", "message_type": "outgoing", "private": true, "content_type": "text", "content_attributes": {}, "template_params": { "name": "sample_issue_resolution", "category": "UTILITY", "language": "en_US", "processed_params": { "1": "Chatwoot" } } }'

{ "id": 0, "content": "string", "content_type": "text", "content_attributes": {}, "message_type": "incoming", "created_at": 0, "private": true, "attachment": {}, "sender": {}, "conversation_id": 0 }

Request

Path Params

account_id

string

required

conversation_id

string

required

Body Params application/json; charset=utf-8

content

string

required

The content of the message

message_type

enum<string>

optional

Allowed values:

outgoingincoming

private

boolean

optional

Flag to identify if it is a private note

content_type

enum<string>

optional

if you want to create custom message types

Allowed values:

textinput_emailcardsinput_selectformarticle

Example:

cards

content_attributes

object

optional

attributes based on your content type

template_params

object

optional

The template params for the message in case of whatsapp Channel

name

string

optional

Name of the template

Example:

sample_issue_resolution

Create New Message

Request

Responses