Update an SLA Policy

Develop Env

http://localhost:3030

PATCH

/api/v1/accounts/{account_id}/sla_policies/{id}

Update an existing SLA policy

Request

Authorization

API Key

Add parameter in header

api_access_token

Example:

api_access_token: ********************

Path Params

Body Params application/json; charset=utf-8Required

Examples

Responses

🟢200

application/json; charset=utf-8

Success - Updated SLA policy

Body

🟠400

🟠401

🟠404

🟠422

Request Example

Shell

JavaScript

Java

Swift

curl --location --request PATCH 'http://localhost:3030/api/v1/accounts//sla_policies/' \
--header 'api_access_token: <api-key>' \
--header 'Content-Type: application/json; charset=utf-8' \
--data-raw '{
    "name": "string",
    "description": "string",
    "first_response_time_threshold": 0,
    "next_response_time_threshold": 0,
    "resolution_time_threshold": 0,
    "only_during_business_hours": true
}'

Response Example

{}

Modified at 2025-12-16 21:29:06

Get an SLA Policy

Delete an SLA Policy