List all SLA Policies

Develop Env

http://localhost:3030

GET

/api/v1/accounts/{account_id}/sla_policies

Retrieve all SLA policies for the account

Request

Authorization

API Key

Add parameter in header

api_access_token

Example:

api_access_token: ********************

Path Params

Responses

🟢200

application/json; charset=utf-8

Success - List of SLA policies

Body

🟠401

Request Example

Shell

JavaScript

Java

Swift

curl --location --request GET 'http://localhost:3030/api/v1/accounts//sla_policies' \
--header 'api_access_token: <api-key>'

Response Example

[
    {
        "id": 0,
        "name": "string",
        "description": "string",
        "first_response_time_threshold": 0,
        "next_response_time_threshold": 0,
        "resolution_time_threshold": 0,
        "only_during_business_hours": true,
        "created_at": "2019-08-24T14:15:22Z",
        "updated_at": "2019-08-24T14:15:22Z"
    }
]

Modified at 2025-12-16 21:29:06

Get Knowledgebases by Collection

Create an SLA Policy